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Home > Privacy Policy & Cookies

Privacy Policy & Cookies

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Privacy Policy

This policy sets out how we use any personal information you submit to us. We are committed to safeguarding the privacy of personal information.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail at privacy@rgs.org.

This privacy policy applies to all “personal data” as defined in the Data Protection Act 1998. In this privacy policy, we also refer to personal data as “data”, “information” or “personal information”. 

Information collected

We collect personal information from you in order that our services can be offered as effectively as is possible. The only personal information we routinely collect is the information requested on forms contained on our website.

Like most websites, we routinely monitor IP addresses of the computer from which users access the site. We use such data only to monitor levels of traffic to the site, and we do not match this data with individual user records.

If you contact us for any reason, we may retain copies of any letters or emails, and may record written details of any telephone conversation with you. We will not make any audio recording of telephone conversations.

Use of information

We use information held about you only for the following purposes:

  • Providing the services offered through our website
  • Informing you of changes to this privacy policy
  • Contacting you for reasons set out in our terms of use
  • Responding to queries from you

Marketing

We may use information collected on this website to send you information (including by email) about us and this project.

We may use information held about you for the purposes of analysing how our services are used and how we may improve our services in future. Any information we use will be converted into a form in which we cannot identify you, and will be kept strictly confidential.

We will not pass your details onto anyone else for marketing purposes.

Disclosures

We will not pass your information to any third party except:

1. If we are required to disclose information by:

  • The police
  • Any regulatory or government authority
  • A court of law

We will inform you of any such order or request for disclosure as soon as reasonably practicable after we receive it, unless we are prohibited by law from doing so or it is not reasonably practicable to do so.

2. If we are requested to do so by a third party during the course of an action for the infringement of their rights which we reasonably believe to arise from your use of this website. We will inform you of any such request for disclosure as soon as reasonably practicable after we receive it, unless we are prohibited by law from doing so or it is not reasonably practicable to do so.

You have control

If at any stage you would like to check the information held by us about you please either:

  • Send an email to privacy@rgs.org
  • Write to us at the address given on our website

We will take the necessary action within a reasonable time. We reserve the right to charge a fee of £10 for complying with such a request. We also reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.

Change of privacy policy

If we change this Privacy Policy, the amended Privacy Policy will be posted on this website and the revised Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

Transmission of data

Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access we cannot guarantee that the information will be secure during transmission by you to this website.

If you access this website from a country outside the European Economic Area (EEA) and view personal information held by us (such as your registration details), this will involve transferring that data to the computer you are using to access the website. You should be aware that the country in which you are viewing the data may have less stringent data protection laws than countries within the EEA.

Identity of data controller

The data controllers for the purposes of the Data Protection Act 1998 are Royal Geographical Society (with the Institute of British Geographers) and Royal Geographical Society Enterprises Limited, both of 1 Kensington Gore, London, SW7 2AR.

We have notified the Information Commissioner of our processing, in accordance with the Data Protection Act 1998.

Any questions

If you have any questions about our use of data held about you, please do not hesitate to contact us.

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